If you're not measuring, you're not managing.
That's the latest catchphrase at work. When I heard the big boss say it in a meeting this week, I could tell it had just the right amount of hooey to be the new method of operation. When she repeated it during the meeting, I knew. (I wonder if it's a slogan the company paid too much money for, or if she got it from a fortune cooky.) "Do you think she really believes this?" I asked a coworker. "Oh, yeah," the coworker responded. Fun.
I pondered the other week, when a temp. experienced a minor injury, a full-timer backed his truck into a citizen's vehicle, and another full-timer sprained his knee and fractured his elbow. I count three experiences. Counting is a form of measuring. Ergo, I am managing, right?
That's not managing. That's coping.
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